Signing a Participant Up for a Makeup Class

A client wants to make up a lesson they missed? The easiest option is for them to find a suitable slot themselves in the Client Panel.

If the date was agreed individually or the client can't sign up on their own, you can record it in the system yourself. ActiveNow lets you do this in two ways.

From the calendar

Select the lesson and click Lesson details. Find the Making up absences section, type the participant's name, and click +Add.

Lesson details showing the Making up absences section with a participant search field

From the participant's profile

Go to the Participants tab and open the participant's profile. Find the Making up absences section, click Find a reclaiming date, then click Sign up for reclaiming next to the lesson you want to add them to.

Participant profile showing the Making up absences section with proposed makeup dates