# Managing Reschedule Requests by Instructors

## How to give instructors access

Want to allow instructors to manage reschedule requests for their students' individual lessons on their own?

You can enable this in **Settings → User permissions → Instructor account settings** by toggling the switch to *Yes*.

![Instructor account settings with the toggle for managing reschedule requests enabled](/files/XRiupCQpK45S07OjVHGZ)

Once the option is enabled, instructors gain access to a new *Reschedule class requests* tab in their panel.

This section shows reschedule requests from students who have regular lessons with that instructor.

![Instructor panel with the Reschedule class requests tab showing pending student requests](/files/0WgxVL2nyJJJv5NCbPWr)

## Handling participant requests

The instructor receives a notification for every new request. They can then take one of two actions:

* Accept the request and reschedule the lesson — by dragging it to a new date in the calendar.
* Decline the request — optionally providing a reason for the decline.

## Notifying the participant

After the instructor approves or declines the request:

* The participant receives an email and a notification in their panel.
* You receive a notification about the instructor's action in the manager panel.

![Manager panel notification about the instructor's decision on a reschedule request](/files/Ki88RGV50syaZDjYfGLK)

For more details on the reschedule request feature, see the [Individual Lesson Reschedule Request](/en/absences-and-makeup-classes/individual-lesson-reschedule-request.md) article.


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