> For the complete documentation index, see [llms.txt](https://help.activenow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.activenow.io/en/absences-and-makeup-classes/participant-cannot-see-makeup-lesson-slots.md).

# Participant Can't See Make-Up Lesson Slots

A participant wants to sign up for a make-up lesson but doesn't see any available slots? Go through the checklist below — all of these conditions must be met for a course to appear as a make-up option.

## Checklist

**1. Does the course have free spots?** A course must have available spots to appear as a make-up option. Check the number of participants in the course and compare it with the spot limit.

**2. Is the "Available for reclaiming" option enabled?** Open the course details and make sure the ***Available for reclaiming*** option is set to ***Yes***. If it's turned off, the course won't be suggested as a make-up option.

<figure><img src="/files/IgOl9ij1OIcbtDsX2yb6" alt=""><figcaption></figcaption></figure>

**3. Does the participant's proficiency match the course proficiency?** Participants can only reclaim absences in groups at the same proficiency level as their own. Check the participant's proficiency on their profile and compare it with the course proficiency.

{% hint style="info" %}
If you want participants to be able to reclaim absences at any proficiency level, contact us at <support@activenow.io> — we'll enable this option for you.
{% endhint %}

**4. Has the course already started?** Courses that haven't started yet don't appear as make-up options. Participants will only see courses whose start date has already passed.

**5. Is an instructor assigned to the course?** Courses without an assigned instructor are not shown as make-up options. Make sure the course has an instructor assigned.

**6. Is there a spot limit set for the course?** Courses with an unlimited number of spots are not shown as make-up options. Set a specific spot limit in the course details.

**7. Does the participant have a reclaiming impulse available?** To sign up for a make-up lesson, the participant must have an available reclaiming impulse. Check this on the participant's profile under the ***Making up absences*** tab — you'll see how many impulses they have left.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.activenow.io/en/absences-and-makeup-classes/participant-cannot-see-makeup-lesson-slots.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.