Adding an Additional Charge to Participants

Sometimes you may need to add a one-off charge to a participant — for example, for textbooks or sports equipment. In ActiveNow you can do this individually for a single participant or in bulk for several participants at once.

Adding a charge to a single participant

1

Go to the Participants tab.

2

Select the participant you want to charge.

3

In the Settlements section, click Additional billing.

4

Fill in the details:

• Amount

• Comment — e.g. "English textbook purchase"

• Date for which the charge should be applied

5

Click Confirm.

The charge is added to the participant's balance and will be visible in their Client Panel.

Screen recording showing the Additional billing dialog in a participant's Settlements section

Adding a charge to multiple participants at once

1

Go to the Participants tab.

2

Select the participants you want to charge.

3

Click Mass actions, then select Additional billing.

4

Fill in the details:

• Amount

• Comment

• Date of the charge

5

Click Confirm.

ActiveNow will add the charge to each selected participant and update their balance automatically.

Screen recording showing the Mass actions Additional billing dialog with multiple participants selected