Applying Discounts to Participants

Need to reduce the fee for a specific participant? In ActiveNow you can do this in two ways — depending on whether it's a one-time discount or an individual price for the whole course.

One-time discount

In the participant's profile, go to the Settlements section and click Add a discount. Enter the amount and optionally add a comment. You can also backdate the discount if needed.

Screen Recording showing the Add a discount option in the Settlements section of a participant's profile

Individual price

If a participant should have a permanently reduced price — for example, a sibling discount or a special rate for a long-term client — change their price directly on the course. You can do this from the participant's profile or from the course details page.

Changing the price in a participant's profile

• Go to the Participants tab and select the participant.

• In their profile, find the Courses section.

• Next to the course, click Actions → Change price.

• In the dialog that opens, edit the price and billing schedule.

• Click Save to confirm the change.

Changing the price from the course details page

• Open the course details from the Calendar or Courses tab.

• At the bottom, in the Participants section, find the relevant participant.

• Click Actions next to their name, then select Change price.

• Enter the new amount and click Save.