# Cancelling Individual Lessons

ActiveNow makes it easy to cancel individual course lessons.

## How to cancel an individual lesson

To cancel an individual lesson, go to the *Calendar*, click on the specific lesson, and choose *Cancel the lesson*.

![Animation showing how to cancel an individual lesson from the Calendar view](/files/xzgaTB9Dr8MLWQtxxe58)

The system will display a dialog asking: "How do you want to cancel the lesson?"

The available options are:

* Keep payment
* Cancel payment
* Grant impulse

## Cancelling payment when cancelling an individual lesson

If in the *Making up for absences* settings for an individual course:

* payment cancellation is enabled when a lesson is cancelled
* the cancelled lesson is billed per lesson or per X lessons

clicking *Cancel the lesson* will allow you to either cancel or keep the payment for that lesson.

![Individual lesson cancellation dialog showing billing options](/files/WpBsdBqdd75ZRmYc2Y00)

## Keeping payment when cancelling an individual lesson

If you want the participant to be charged even though the lesson was cancelled, select the keep payment option, highlighted in red below.

![Individual lesson cancellation dialog with the keep payment option highlighted in red](/files/x61kguO1cvHSdwlpzaIQ)

## Granting an impulse when cancelling individual lessons

If the grant impulse option is enabled for the individual course, the administrator can also choose whether to grant a make-up impulse.

**IMPORTANT! The make-up impulse can only be used to sign up for a lesson in a group course.**

If you want your participant to make up the individual lesson in a group class, use the *Grant impulse* button.

It is highlighted in red below.

![Individual lesson cancellation dialog with the grant impulse option highlighted in red](/files/nE937VGZvqr5nvMDkn9U)


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