Camps — Sign-Ups and Management

ActiveNow is not just for managing courses and classes. You can also use it to collect sign-ups for camps and manage them from one place.

Enabling camps

To use the camps feature, you first need to enable it in the system.

Go to Settings → Your Offering and switch the toggle next to Camps management to Yes.

Additional features section with the Camps management toggle switched to Yes

Creating a camp

Once enabled, go to the Camps section that appears in the left-side menu and click New camp.

In addition to the general camp details, you can configure how clients pay for the camp. In the Price section you can set:

Price section in the camp creation form with fields for first instalment and payment instalments

• First instalment — a fixed amount charged at the moment of sign-up.

• Additional instalments — any number of payment instalments with the dates on which each billing should be applied.

Online sign-ups for camps

ActiveNow lets you embed a sign-up form on your website to collect camp registrations online. Configure it in Settings → Sign-ups — click Edit next to the Camps form.

Online sign-ups settings with the Camps form and Place on website button

Once configured, click Place on website, copy the embed code, and paste it into your website.

What information should the client fill in?

In the Client data tab, you decide which fields are visible to the client (the Visible column) and which are required (the Required column). You can reorder fields by dragging the handle on the left side.

Sign-up form field configuration showing Visible and Required columns with drag handles

If you need additional fields, add them in the custom form fields section.

Which camp details should appear in the sign-up summary?

In the Displayed information section, you decide which camp details are visible in the sign-up summary. Unchecking a field hides it from the form. You can reorder these fields the same way as in the client data section.

Information for sign-ups section in the camp edit view with configurable fields visible to participants

Terms and consents

You can add required checkboxes to the form — for example, for terms of service, image rights consent, or a privacy policy. Clients cannot complete sign-up without accepting them. For more details, see Managing Terms and Consents.

E-mail communication

At every stage of the sign-up process, the customer receives an automated email. In the Email Communication section, you can customize the content of each message to match your communication style:

• Sign-up received — sent after the form is submitted. It includes details of the selected classes, confirmation of registration, and the accepted documents.

If you want customers to automatically receive an invitation to the Client Panel after their registration is approved, select the "Automatically invite to Client Panel" option.

E-mail communication settings in the sign-up table form editor with Automatically invite to Client Panel option

When online payments are enabled, you’ll have the option to set up two automated emails:

• Sign-up and payment confirmation – sent after the registration is paid for online.

• Sign-up reminder – sent if the participant does not pay for the registration within 10 minutes of filling out the form.

Payment at sign-up

The payment option during sign-ups is only available once you have set up online payments.

You can require clients to pay at the point of sign-up to make sure they show up.

• Payments during online sign up — the client pays the amount of the first payment for that camp (the deposit or first instalment).

Sign-up form editor showing the payment at sign-up configuration

Previewing the form

Before sharing the form with clients, check how it looks in practice. Click Preview in Settings → Sign-ups, fill in a test sign-up, and make sure everything works correctly.

Pending sign-ups

Once a client submits the form, all their details — name, phone number, email address, chosen camp — are automatically added to ActiveNow. You can review and accept or reject each sign-up in the Pending sign-ups tab.

Want to collect waiting list sign-ups for camps? Contact us at [e-mail] — we'll enable this feature on your account.