Signing Out a Participant from a Group Course

Did a participant withdraw before the course started and you need to remove them completely? Or did someone decide to quit after the course had already begun?

In ActiveNow you can easily sign a participant out from a course in two ways: from a specific date or from the course beginning. Both options are available in the Courses and Participants tabs.

Signing out from the Participants tab

1

Go to the Participants tab

Open the Participants tab in the left menu.

2

Select the participant

Find and select the participant you want to sign out.

3

Go to the Courses section

In their profile, go to the Courses section.

4

Sign out the participant

Next to the course you want to sign them out from, click Actions → Sign out.

5

Choose the sign-out option

In the window, choose one of the two options:

• Sign out from the course beginning — to remove them completely from the start.

• Sign out from a specific date — if they should stop attending from a specific day. Enter the date of their last class.

6

Save changes

Confirm by clicking Sign out.

Note: For individual courses, instead of Sign out you will see Finish course.

Signing out from the Courses tab

1

Go to the Courses tab

Go to the Courses tab and select the course you want to sign the participant out from.

2

Find the Participants section

Scroll down to the Participants section.

3

Sign out the participant

Next to the participant, click Actions → Sign out.

4

Choose the sign-out option

In the window, choose one of the two options:

• Sign out from the course beginning

• Sign out from a specific date

5

Save changes

Confirm by clicking Sign out.

Where does a participant go after being signed out?

Once signed out, if the participant is no longer enrolled in any other courses, they will automatically be moved to the Inactive participants list.

To view the list of inactive participants:

1

Go to the Participants tab

Open the Participants tab.

2

Click Active

In the top left corner, click the Active button.

3

Select Inactive

From the dropdown menu, select Inactive — you will see a list of participants not enrolled in any course.

The Inactive tab only appears when your account has more than 50 participants.