Using the Client Panel

The Client Panel is your central place for everything related to your learning — your class schedule, settlements, progress, and more.

You can access it on a computer or phone, at any time. It keeps you informed about upcoming classes, make-up options, and lets you sign up for additional activities.

How to access the Client Panel

You get access to the Client Panel when the school invites you to ActiveNow.

After the invitation is sent, you will receive an email containing a registration link to create your account.

For step-by-step registration instructions, see Registering as a Participant or Parent.

If you have children in different groups or attend multiple schools, you can switch between profiles with a single click.

For more information on switching between profiles, see Managing Multiple Children's Accounts.

What's in the Client Panel?

The panel consists of several tabs giving you quick access to all the important information about your school.

Client panel menu showing all available tabs

Upcoming classes

In the Upcoming classes tab you can see both upcoming and past lessons.

You can also report your absence from this tab.

Learn how to report an absence here.

If your school allows making up missed classes, after reporting an absence the system will show whether it was reported on time and whether you can make up the lesson.

For individual lessons, you can also send a reschedule request, and if the school allows it — cancel the billing for the class.

Learn how to submit a reschedule request here.

My Courses

The My Courses tab shows a list of all your current and finished courses.

Opening a specific course lets you see which lessons you attended, what topics were covered, and what grades the school gave you.

Making up absences

If your school allows making up missed classes, here you can browse available make-up slots, check how many absences you can still make up, and see the deadlines for doing so.

Learn more about making up absences here.

Settlements

Here you will see your payment history. If the school offers online payments, you can also pay directly using the Pay now button.

Sign up for classes

The Sign up for classes tab lets you enrol in courses offered by the school.

Learn more about signing up for courses here.

Sign up for a camp

The Sign up for a camp tab is only visible when the school organises camps or holiday programmes. You can sign up for camps and view details of camps you are already enrolled in.

Learn more about signing up for camps here.

Sign up for an event

Like camps, the Sign up for an event tab only appears when the school organises events. You can sign up for events and view details of events you have already joined.

Learn more about signing up for events here.

Skills

If your school uses the Skills feature, this tab shows your goals, acquired skills, and the dates they were earned.

Homework

If the school assigns homework through ActiveNow, here you will find:

  • tasks to complete,

  • finished homework.

My personal details

The My personal details tab shows your personal information, address, accepted terms, optional consents, and any other information assigned by the school.

If the school allows it, you will also be able to edit your details here.

Notifications

In the top-right corner of the Client Panel you will find the bell icon, where you can check all your notifications.

Notifications may include:

  • new progress notes from your teacher,

  • new grades,

  • assigned skills,

  • reminders to make up missed classes,

  • and other messages the school decides to send.

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