Reminders About Registering in ActiveNow

Want more of your participants to use the Client Panel? Enable recurring reminders — ActiveNow will send invitations to unregistered participants automatically, without any action from you.

Reminders are sent on the 15th of every month at 12:00 noon. The send date and message content cannot be edited. Participants with the status Uninvited receive their first invitation, while those with the status Invited receive a reminder that they can still create a Client Panel account.

How to enable recurring registration reminders

Go to Settings → Communication → Automatic reminders → ActiveNow registration reminder.

What happens after sending

A client who receives a reminder can choose to decline the invitation. Their status will change to Invitation declined — the system will no longer send them registration reminders, and it will not be possible to send them an invitation manually.

Participants sharing the same email address (e.g. siblings) will receive the same status.

A client who has declined can still register at any time using the registration link from any previous invitation or reminder. An invitation can also be sent to them when they sign up for a new course in the future.

In the Notification Centre you will receive a notification when a participant declines registration — and also when they successfully register.