# Automatic Emails to Clients

ActiveNow automatically sends your clients various emails — **course sign-up confirmations**, **payment reminders**, and more. The content of these messages is fully **customisable** — adjust them to match the language and style of your school.

## Editing email templates

To edit the emails sent automatically to clients:

1. Go to ***Settings*** → ***Communication***.
2. Select the message template you want to edit.
3. Click the **grey pencil icon** to edit it.

On the left side you will find a **menu of system variables** that you can insert into the message body. These automatically fill in client-specific data, for example:

* `{{KLIENT}}` — the recipient's first name (or the parent's name)
* `{{UCZESTNIK}}` — the participant's full name

![Email template editor screen with message body fields and system variables on the left](/files/Y25YkGYdxmh3r2oYWOBT)

## Payment reminders

In the **Information for clients** section you can configure automatic payment reminders.

* Set **when they are sent** — for example, on a specific day of the month at a specific time.
* Change the **email subject** and **message body**.

## Make-up class reminders

In the **Classes timetable** section you will find settings for make-up class reminders. You can choose whether the message is sent **on the day of the class** or **the day before**. You can also set:

* the send time
* the email **subject**
* the email **body**

## Sign-up emails

Emails related to sign-ups are configured in ***Settings → Sign-ups*** — open the relevant sign-up form.

In the **After sign-up → E-mail communication** section you can edit messages such as:

* **Sign-up received** — sent immediately after the form is submitted.

If you use [online payments](/en/billing/payu-configuration.md), you can also edit:

* **Sign-up and payment confirmation** — sent after the participant completes payment.
* **Sign-up reminder** — sent if the participant does not pay within 10 minutes of submitting the form.


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