> For the complete documentation index, see [llms.txt](https://help.activenow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.activenow.io/en/communication/automatic-reclaiming-reminders.md).

# Reminders About Upcoming Make-up Classes

Participants signed up for reclaiming sometimes forget their reserved slot. ActiveNow can send them an automatic reminder.

## Enabling reminders

Go to *Settings* → *Communication* and switch the toggle next to *Reminders about reclaiming* to Yes.

Reminders will now be sent automatically to your clients.

<figure><img src="https://2983515171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL5ksnUuhXGAx5afQd3MB%2Fuploads%2Fgit-blob-d4871f2de4a82916b8304598264e707cb9f7538c%2FZrzut%20ekranu%202026-05-25%20153944.png?alt=media" alt=""><figcaption></figcaption></figure>

## Configuring reminders

Click *Edit* to configure:

* When to send the reminder
  * The day before the class or on the day itself
  * At what time
* The email subject
* The email body — use the following variables, which are replaced with the appropriate value for each recipient (variables do not work in the subject line):
  * {{KLIENT}} — recipient's first name (parent)
  * {{UCZESTNIK}} — participant's full name
  * {{ZAJECIA}} — date and time of the reclaiming class
  * {{MIEJSCE}} — venue of the reclaiming class
  * {{SZKOLA}} — your school's name

<figure><img src="https://2983515171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL5ksnUuhXGAx5afQd3MB%2Fuploads%2Fgit-blob-dc2bfaf5468a7fb1336997ce29d0e758ae4f144d%2FZrzut%20ekranu%202026-05-25%20154001.png?alt=media" alt=""><figcaption></figcaption></figure>


---

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