> For the complete documentation index, see [llms.txt](https://help.activenow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.activenow.io/en/communication/clients-with-high-arrears-report.md).

# Notifications About Clients with High Arrears

Every school deals with clients who forget to pay. This report helps you keep track of outstanding debts before they grow too large.

## How it works

Every Monday at 12 noon you will receive an email with a list of all clients whose arrears exceed a limit you set. This lets you quickly identify clients with significant outstanding balances.

## How to enable the report

Go to *Settings* → *Communication*. In the *Information for school* section, find the *Report with clients with high arrears* toggle and switch it on.

Next to the toggle you will see a default limit of 300 PLN. Click the pencil icon to set your own threshold.

<figure><img src="https://2983515171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL5ksnUuhXGAx5afQd3MB%2Fuploads%2Fgit-blob-9862941f8f6a442dc69bc339257698c60a46585d%2FZrzut%20ekranu%202026-05-25%20154233.png?alt=media" alt=""><figcaption></figcaption></figure>


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