Do your participants sometimes forget about their individual lessons? You can send them automatic reminders before each class.
ActiveNow supports two types of individual lesson reminders:
Push notification in the mobile app — the participant receives a notification that takes them directly to Upcoming classes.
SMS reminder.
How reminders work
The reminder is sent one hour before the lesson starts.
Each participant receives one reminder per individual lesson.
If you choose SMS reminders, participants receive a message with the text: "Kind reminder about your class tomorrow – (lessons venue and time)" — class details are pulled automatically from the system.
How to enable reminders
Go to Settings → Communication.
In the Information for clients section, expand Classes timetable and find Reminder about individual lessons.
Select the reminder types you want to enable:
App notification and/or
SMS information
Reminders will start working automatically for all active individual lessons.
