> For the complete documentation index, see [llms.txt](https://help.activenow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.activenow.io/en/general/changing-your-password.md).

# Changing Your Password

Want to change your ActiveNow password? If you're logged in, you can do it in seconds in your account settings. And if you've forgotten your password, you can reset it by email.

## How to change your password while logged in

1. Click your avatar in the top right corner.
2. Select *Account settings*.
3. In the *Password* section, click *Change*.
4. Enter your current password and your new password, then confirm the changes.

![Account settings with the Password section and Change button, and the avatar menu open with the Account settings option](https://2983515171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL5ksnUuhXGAx5afQd3MB%2Fuploads%2Fgit-blob-671d11f4082a8d1f8ba183dd568c0dbca02cc6b9%2Faccount-settings-password.png?alt=media)

## How to reset your password if you've forgotten it

1. Go to the login page: <https://app.activenow.io/users/sign_in>
2. Click *Forgot your password?*
3. Enter your email address and click *Reset password*.
4. Check your inbox — we'll send you a link to set a new password.
5. Click the link in the email, enter your new password, confirm it, then click *Change password*.

![Password reset process in ActiveNow — email form and new password setup screen](https://2983515171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FL5ksnUuhXGAx5afQd3MB%2Fuploads%2Fgit-blob-e71cf85d84130b598742bfe8479e7e5b97e5e3c4%2FScreen%20Recording%202024%2003%2008%20at%2012.38.00.05%20PM.gif?alt=media)

{% hint style="info" %}
The password reset link is single-use and expires after a limited time. If it has expired, return to the login page and click *Forgot your password?* again.
{% endhint %}

{% hint style="warning" %}
Your new password must be at least 6 characters long.
{% endhint %}


---

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