Changing Your Password

Forgotten your ActiveNow password? You can reset it in a few steps — all you need is access to the email address associated with your account.

How to reset your password

1. Go to the login page: https://app.activenow.io/users/sign_in

2. Click Forgot your password?

3. Enter your email address and click Reset password.

4. Check your inbox — we'll send you a link to set a new password.

5. Click the link in the email, enter your new password, confirm it, then click Change password.

Your password must be at least 6 characters long.

Password reset process in ActiveNow — email form and new password setup screen

The password reset link is single-use and expires after a limited time. If it has expired, return to the login page and click Forgot your password? again.