Importing Participants to ActiveNow

Have your participants saved in an Excel file or another spreadsheet? Send it to us — we'll import the data into ActiveNow for you, saving you the time it would take to add each participant manually.

Send the file to [e-mail] — by the next day, all the data will be imported into the system.

How to prepare the file for import?

To ensure the data import goes smoothly, we recommend following a few guidelines when preparing your data file.

1. The first row of the file should contain column names – the names should clearly describe the content of each column.

2. The file should only include columns that are to be imported into the system – non-standard data will be imported as custom fields for clients.

3. Columns containing an email address and phone number may only contain a single value. Additional phone numbers or email addresses can be imported as custom fields for clients and should be placed in a separate column. They will not be used for sending emails or SMS messages within the system.

4. It is good practice to eliminate duplicates in the file – if duplicates are present during import, they will also be duplicated in the system.

An example import file might look like this:

Imports are performed only for active subscribers