SMS Notifications for Instructors

ActiveNow can automatically notify instructors by SMS about three events: a reported absence in their group course, a cancelled individual lesson, and a participant signing up for a make-up class in their lesson. Each notification can be enabled separately in settings.

Configuration

Go to Settings → Communication and find the Instructor information section. You'll find three options — enable the ones you want to activate.

Absence reported in a group course

Option: Notify instructors about future absences in their group lessons

The instructor will receive an SMS each time a participant reports an absence in their group course through the Client Panel. This way they know in advance who won't be attending and can adjust their lesson plan accordingly.

Individual lesson cancelled

Option: Notify instructors about their individual lessons' cancellations

The instructor will receive an SMS each time one of their individual lessons is cancelled. They find out about the schedule change straight away — without having to log in to the system.

Sign-up for a make-up class

Option: Notify instructors about reclaimings happening in their group courses

The instructor will receive an SMS each time someone signs up for a make-up class in their lesson. They know an extra participant will be joining and can plan the lesson accordingly.