# Discounts for Participants at Sign-Up

Want to offer a discount to selected clients — for an open day, a sibling, or a seasonal promotion? Discount codes let you apply discounts automatically: the client enters the code at sign-up and immediately sees the reduced price.

## How to set up a discount code

1. Go to *Settings* → *Sign-ups* and click *Edit* next to the form where you want to activate codes.
2. Open the *Discount codes* section and click *Add code*.

![Sign-up form editor showing the Discount codes section and the Add code button](/files/bu3zR1dTgaUnKY4T2nQI)

3. In the *Code* field, enter the exact text the client must type to receive the discount (for example, openday2025).
4. Select the *Discount type*:
   * **Flat one-off** — applied only once, on the first charge
   * **Percentage recurring** — a percentage discount applied to every payment
5. Enter the *Discount value* — a monetary amount or a percentage, depending on the type chosen.
6. If the code is a limited-time promotion, check *Code is available for a limited time* and set the validity dates. Outside those dates the code will be inactive.
7. Click *Confirm*.

## How clients use a code

When filling in a sign-up form, clients will see an optional field for a discount code. After entering a valid code, the form updates in real time and shows the discounted price.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.activenow.io/en/online-sign-ups/discount-codes.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
