# Accepting and Rejecting Sign-Ups

ActiveNow makes it easy for schools to manage the list of participants who have signed up for a course.

## Where do sign-ups appear?

After a client signs up through a form or the Client Panel, their sign-up appears in the ***Pending sign-ups*** tab in the left menu.

There you'll see a list of everyone waiting for acceptance.

{% hint style="info" %}
If you have [**online payments**](/en/billing/payu-configuration.md) enabled during sign-ups, a client who pays immediately after signing up will be automatically added to the course.

In that case, their sign-up **will not appear** in ***Pending sign-ups*** — no manual acceptance is needed.
{% endhint %}

![Pending sign-ups tab showing a list of participants waiting for acceptance](/files/RZkIcojSqHSehW8X44EZ)

## What information is shown in *Pending sign-ups*?

The pending sign-ups list shows:

* course name
* sign-up time
* available spots
* status:
  * **New client**: a client not yet registered in ActiveNow
  * **Existing client**: a client already registered in ActiveNow with access to the panel

You can accept or reject a sign-up using the corresponding buttons shown below:

![Pending sign-ups list showing accept and reject buttons for each sign-up](/files/C83vlNhmhA7lMORpPzpb)

After selecting one of the options, you can choose whether to send the client an email notification.

## How to edit the confirmation or rejection message

In ActiveNow, you can edit the message content in two ways.

The first is editing the message directly while confirming or rejecting on the pending sign-ups list.

The second is **editing the message for a specific recipient on a one-off basis**. See how below:

![Screen recording showing how to edit a message for a specific participant during acceptance or rejection](/files/khuHCPgmKNL9bpnv55Cj)

To change the message template, you can edit it from *Settings*. More information on this can be found in the [Automatic Emails to Clients](https://github.com/azyzio/activenow-help/blob/master/docs-en/communication/automatyczne-maile-do-klientow.md) article.


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