Collecting Sign-Ups for Group Courses

In ActiveNow, you can easily accept online sign-ups for your courses using the sign-up table. Through it, clients can enrol in their chosen classes, provide their contact details, and accept any required consents.

No more manual data entry — once a client submits the form, all their information is automatically added to your ActiveNow account.

Adding courses

Before clients can sign up through the table, you need to add courses to the system. You can find out how to do this here.

Editing the table settings

Once you have courses in the system, you can configure what is shown in the sign-up table. Go to Settings → Sign-ups and click Edit.

Information displayed in the table

In the first configuration screen, you decide:

• which course details are visible to the client in the sign-up summary — these also determine which filters appear at the top of the table. If you don't want to show, for example, a level filter, simply uncheck that option.

• which columns are displayed in the table

Each filter supports multiple selection — clients can tick several values at once, for example both intermediate and advanced level, to browse all the courses they're interested in at the same time.

Sign-up table configuration screen showing visible information and column options

Client information fields

Next, you can manage which fields the client needs to fill in during sign-up. Each field can be marked as:

• visible — the field appears in the sign-up form, but the client is not required to fill it in to complete the sign-up

• required — the client cannot complete the sign-up without filling in this field

Sign-up form field configuration showing the Visible and Required column toggles

Terms and consents

You can also add required checkboxes to the form — for example, for terms of service, image rights consent, or a privacy policy. This automates the process of clients accepting your terms. For more details, see Managing Terms and Consents.

Sign-up form terms and consents configuration section

Discount codes

If you offer clients a discount on sign-up through a discount code, you can add it in the next section. More information can be found in the Discount Codes article.

Sign-up table discount codes section

Online payments

The payment option during sign-ups is only available once you have set up online payments.

You can require clients to pay at the point of sign-up to make sure they show up for their classes.

After submitting the form, the client is redirected to the payment page. They pay conveniently online, and you receive a notification in ActiveNow.

The payment at sign-up can be collected as:

• a course fee — the client pays the amount of the first payment for that group (depending on the billing method, this may be the price of a single lesson, a monthly fee, an instalment, or the full amount)

• a flat prepayment — if you want clients to always pay a fixed amount regardless of the course (for example as a booking fee), check the Flat prepayment amount option and enter the prepayment amount

If a client pays immediately after signing up, the spot is reserved automatically — no manual approval needed.

Online payment settings in the sign-up table form editor

E-mail communication

At every stage of the sign-up process, the customer receives an automated email. In the Email Communication section, you can customize the content of each message to match your communication style:

• Sign-up received — sent after the form is submitted. It includes details of the selected classes, confirmation of registration, and the accepted documents.

If you want customers to automatically receive an invitation to the Client Panel after their registration is approved, select the "Automatically invite to Client Panel" option.

E-mail communication settings in the sign-up table form editor with Automatically invite to Client Panel option

When online payments are enabled, you’ll have the option to set up two automated emails:

• Sign-up and payment confirmation – sent after the registration is paid for online.

• Sign-up reminder – sent if the participant does not pay for the registration within 10 minutes of filling out the form.

Previewing the table

Once you've configured all the settings, you can see what the sign-up process will look like from the client's perspective before embedding the table on your website.

In Settings → Edit, click Preview. From there you can submit a test sign-up and verify that everything works as expected.

Sign-up table preview showing the client-facing view of the sign-up form

Pending sign-ups

After a client submits the form, all their details — name, phone number, email address, chosen course — are automatically added to ActiveNow. You can confirm or reject the sign-up in the Pending sign-ups tab. More details can be found in Managing Pending Sign-Ups.

How to embed the table on your website

In the same tab (Settings → Sign-ups), you'll find the Place on website button. Clicking it shows a window with the HTML code to copy and paste into your website (you can find step-by-step instructions here).

The table automatically adapts to the look and feel of your website.

If you need further customisation — colours, fonts, or text — this can be done directly on your website using CSS. Contact your developer to help apply the changes.

No website, but want to collect sign-ups?

We want to make your everyday work as easy as possible, so we can prepare a dedicated sign-up page link where your table will be hosted.

You can share the link on social media or send it to interested clients to streamline the sign-up process.

If you'd like us to generate a link for you, reach out to us via chat, email, or phone.