For the complete documentation index, see llms.txt. This page is also available as Markdown.

Activating Your ActiveNow Subscription

In ActiveNow, payments are charged automatically and invoices are sent by email — so you never have to worry about making a payment on time. To link a card, go to SettingsSubscription and click Add card.

Subscription settings page with Add card button

In the window that appears, fill in your card details and click Add credit card.

Add payment card form with card number, expiry date and CVV fields

What is the CVV code?

It's the 3-digit code on the back of your card.

Card not added. What now?

If you see an error when adding your card, it may be due to:

  1. Incorrect card details entered,

  2. Online payments not configured or transaction limits set by your bank,

  3. Insufficient funds.

Contact your bank for assistance.

Billing details

To receive invoices for your ActiveNow subscription, please also fill in your billing information by clicking Edit and completing the required fields.

Billing details section with Edit button and company information fields

Additional information

In the Subscription tab you can also check at any time: the number of active clients, your current premium plan, and the expiry date and next payment date.

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