Taking a Break from ActiveNow

If you're not running classes over the summer, you can pause your ActiveNow subscription for a set period — no payments will be charged until you're ready to come back.

How to pause your subscription

Go to Settings → Subscription and click Cancel ActiveNow Premium. In the window that appears, select Pause ActiveNow, then choose the date you'd like to come back to ActiveNow.

We'll send you a reminder email the day before your subscription renews.

The pause takes effect from the end of your current billing period. For example: if you've paid for your subscription until 25 June and you pause it on 5 June until 1 September — the pause will start on 26 June. Until then you have full access to the system, and your next payment will only be charged on 1 September.

While your subscription is paused, all your data remains in the system, intact — participants, courses, payment history, and everything else will be waiting for you when you come back to organise the new season.

Managing your pause

Once you've set a pause, you have two options if your plans change.

Renew now — if you want to return to ActiveNow earlier than originally planned, click Renew now. The system will automatically charge your payment and immediately renew your subscription.

Extend pause — if you need more time and want to come back later than originally planned, click Extend pause and select a new resume date.