> For the complete documentation index, see [llms.txt](https://help.activenow.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.activenow.io/en/settings/pausing-activenow-subscription.md).

# Taking a Break from ActiveNow

If you're not running classes over the summer, you can pause your ActiveNow subscription for a set period — no payments will be charged until you're ready to come back.

## How to pause your subscription

Go to ***Settings → Subscription*** and click ***Cancel ActiveNow Premium***. In the window that appears, select ***Pause ActiveNow***, then choose the date you'd like to come back to ActiveNow.

<figure><img src="/files/fYHOz4TlJEdd6otos3Ph" alt=""><figcaption></figcaption></figure>

The pause start date is set automatically — it's the day after the end of the period you've already paid for. For example: if you've paid for your subscription until 25 June, the pause will start on 26 June.

We'll send you a reminder email the day before your subscription renews.

{% hint style="info" %}
While your subscription is paused, all your data remains in the system, intact — participants, courses, payment history, and everything else will be waiting for you when you come back to organise the new season.
{% endhint %}

## Managing your pause

Once you've set a pause, you have two options if your plans change.

**Renew now** — if you want to return to ActiveNow earlier than originally planned, click *Renew now*. The system will automatically charge your payment and immediately renew your subscription.

**Extend pause** — if you need more time and want to come back later than originally planned, click *Extend pause* and select a new resume date.

<figure><img src="/files/qYlgnK9JEJWzAqGA2nli" alt=""><figcaption></figcaption></figure>

## Features unavailable during the pause

Pausing your subscription disables access to some features:

* **Client Panel** — participants and parents cannot log in to the app. They won't see the schedule, attendance, or payment history.
* **Instructor panel** — instructors cannot log in to their panel.
* **Online sign-ups** — you cannot collect sign-ups for courses during this time.
* **Online payments** — participants cannot settle outstanding balances through the system.
* **Automatic reminders** — automatic reminders, e.g. about outstanding payments, stop being sent to participants.
* **Reports** — you cannot generate reports.
* **SMS** — you cannot send SMS messages to participants.

Once your subscription is back, access to all features is automatically restored.


---

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