{"id":2768,"date":"2021-11-03T15:02:28","date_gmt":"2021-11-03T15:02:28","guid":{"rendered":"https:\/\/help.activenow.io\/?post_type=kbe_knowledgebase&#038;p=2768"},"modified":"2021-11-08T10:23:37","modified_gmt":"2021-11-08T10:23:37","slug":"how-to-send-a-text-message-or-an-e-mail-to-participants","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/help.activenow.io\/en\/knowledgebase\/how-to-send-a-text-message-or-an-e-mail-to-participants\/","title":{"rendered":"How to send a text message or an e-mail to participants?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How to send a text message or an e-mail to participants?<\/h2>\n\n\n\n<p>There are a few ways to send a message.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">From the &#8220;Participants&#8221; tab<\/h2>\n\n\n\n<p>After going to the &#8220;Participants&#8221; tab and marking those you would like to message, click on &#8220;Mass actions&#8221; and choose &#8220;Send e-mail&#8221; or &#8220;Text message.&#8221;&nbsp;Then you will be redirected to your mailbox.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1340\" height=\"628\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/11\/I-2.gif\" alt=\"\" class=\"wp-image-2785\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>From the view of a particular participant<\/strong><\/h2>\n\n\n\n<p>In this case, you also may start with going to the &#8220;Participants&#8221; tab. Then choose the participant you would like to message by clicking on their name.&nbsp;<\/p>\n\n\n\n<p>Next, click on the &#8220;Actions&#8221; button at the top of your screen and select &#8220;Send e-mail&#8221; or &#8220;Text message.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1336\" height=\"646\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/11\/II.gif\" alt=\"\" class=\"wp-image-2771\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>From the view of a particular group<\/strong><\/h2>\n\n\n\n<p>After going to the &#8220;Groups&#8221; tab, click the group you would like to message. Then, at the top, there are buttons &#8220;E-mail everyone&#8221; and &#8220;Text group.&#8221; Select one.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1340\" height=\"642\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/11\/III.gif\" alt=\"\" class=\"wp-image-2773\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>From particular classes of the course<\/strong><\/h2>\n\n\n\n<p>You can also send a message to participants of a particular class of your course, including those who make up a class. You need to click on the class in the calendar and choose &#8220;Manage this class.&#8221; Then, you will see the &#8220;Participants&#8221; button at the top of your screen. Click on it and select &#8220;Send e-mail&#8221; or &#8220;Text message.&#8221;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1342\" height=\"644\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/11\/IV.gif\" alt=\"\" class=\"wp-image-2775\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How to send a text message or an e-mail to participants? There are a few ways to send a message. From the &#8220;Participants&#8221; tab After going to the &#8220;Participants&#8221; tab and marking those you would like to message, click on &#8220;Mass actions&#8221; and choose &#8220;Send e-mail&#8221; or &#8220;Text message.&#8221;&nbsp;Then you will be redirected to your &#8230; <a title=\"How to send a text message or an e-mail to participants?\" class=\"read-more\" href=\"https:\/\/help.activenow.io\/en\/knowledgebase\/how-to-send-a-text-message-or-an-e-mail-to-participants\/\" aria-label=\"Read more about How to send a text message or an e-mail to participants?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","kbe_taxonomy":[43],"kbe_tags":[],"class_list":["post-2768","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-communication"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to send a text message or an e-mail to participants? - FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.activenow.io\/en\/knowledgebase\/how-to-send-a-text-message-or-an-e-mail-to-participants\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to send a text message or an e-mail to participants? - FAQ\" \/>\n<meta property=\"og:description\" content=\"How to send a text message or an e-mail to participants? There are a few ways to send a message. From the &#8220;Participants&#8221; tab After going to the &#8220;Participants&#8221; tab and marking those you would like to message, click on &#8220;Mass actions&#8221; and choose &#8220;Send e-mail&#8221; or &#8220;Text message.&#8221;&nbsp;Then you will be redirected to your ... 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