{"id":561,"date":"2018-11-14T20:43:43","date_gmt":"2018-11-14T20:43:43","guid":{"rendered":"https:\/\/help.activenow.io\/?post_type=kbe_knowledgebase&#038;p=561"},"modified":"2021-05-12T11:03:13","modified_gmt":"2021-05-12T11:03:13","slug":"automatic-reminders-about-payment","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/help.activenow.io\/en\/knowledgebase\/automatic-reminders-about-payment\/","title":{"rendered":"Automatic reminders about payment"},"content":{"rendered":"<p>Thanks to automatic payment reminders, clients will always know how much to pay and you will always get money on your account on time.<\/p>\n<h3>Turning on automatic reminders<\/h3>\n<p>To turn on payment reminders contact your advisor.<\/p>\n<p>After that, reminders will be send to your clients.<\/p>\n<h3>Configuration of the automatic reminders<\/h3>\n<p>Click on<em> Edit<\/em> and choose:<\/p>\n<ol>\n<li>When to remind about the payment<\/li>\n<\/ol>\n<ul>\n<li>First day of the month &#8211; if your clients pay monthly, it\u2019s probably the best option<\/li>\n<li>Every Monday<\/li>\n<li>Every day<\/li>\n<\/ul>\n<ol start=\"2\">\n<li>Title of e-mail<\/li>\n<li>E-mail content by using codes:<\/li>\n<\/ol>\n<ul>\n<li>{{CLIENT}} &#8211; recipient&#8217;s name<\/li>\n<li>{{PARTICIPANT}} &#8211; full name of the participant<\/li>\n<li>{{AMOUNT}} &#8211; arrears amount<\/li>\n<li>{{SCHOOL}} &#8211; your school&#8217;s name<\/li>\n<li>{{PAYMENT}} &#8211; button with a link to online payments<\/li>\n<\/ul>\n<p><strong>Note:<\/strong>\u00a0Button only works if online payments are configured<br \/>\n<strong>Note2:<\/strong> E-mail codes works only in content part, not in title<br \/>\n<strong>IMPORTANT: Automatic reminders are sent to ALL customers in the system with underpayment (both active and inactive).<\/strong><\/p>\n<p><a href=\"https:\/\/share.getcloudapp.com\/6qu8G2rq\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/p177.p0.n0.cdn.getcloudapp.com\/items\/6qu8G2rq\/416f2bcc-6024-4fdf-b7d6-5d87d071f4f3.jpeg\" alt=\"Image 2021-04-26 at 2.47.44 PM\" width=\"1511\" height=\"761\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thanks to automatic payment reminders, clients will always know how much to pay and you will always get money on your account on time. Turning on automatic reminders To turn on payment reminders contact your advisor. After that, reminders will be send to your clients. Configuration of the automatic reminders Click on Edit and choose: &#8230; <a title=\"Automatic reminders about payment\" class=\"read-more\" href=\"https:\/\/help.activenow.io\/en\/knowledgebase\/automatic-reminders-about-payment\/\" aria-label=\"Read more about Automatic reminders about payment\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","kbe_taxonomy":[29],"kbe_tags":[],"class_list":["post-561","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automatic reminders about payment - FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.activenow.io\/en\/knowledgebase\/automatic-reminders-about-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatic reminders about payment - FAQ\" \/>\n<meta property=\"og:description\" content=\"Thanks to automatic payment reminders, clients will always know how much to pay and you will always get money on your account on time. Turning on automatic reminders To turn on payment reminders contact your advisor. After that, reminders will be send to your clients. Configuration of the automatic reminders Click on Edit and choose: ... 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Turning on automatic reminders To turn on payment reminders contact your advisor. After that, reminders will be send to your clients. Configuration of the automatic reminders Click on Edit and choose: ... 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