{"id":563,"date":"2018-11-14T20:45:12","date_gmt":"2018-11-14T20:45:12","guid":{"rendered":"https:\/\/help.activenow.io\/?post_type=kbe_knowledgebase&#038;p=563"},"modified":"2021-05-11T23:12:53","modified_gmt":"2021-05-11T23:12:53","slug":"automatic-reminders-about-reclaimed-classes","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/help.activenow.io\/en\/knowledgebase\/automatic-reminders-about-reclaimed-classes\/","title":{"rendered":"Automatic reminders about reclaimed classes"},"content":{"rendered":"\n<p>It\u2019s a common situation that a person who signed up for class reclaiming forgets about it. With ActiveNow you can send an automatic reminder.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Turning on automatic reminders<\/h3>\n\n\n\n<p>Go to <em>Settings, Communication<\/em> and move the slider next to <em>Reminders about reclaiming.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders-1024x469.png\" alt=\"\" class=\"wp-image-2463\" srcset=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders-1024x469.png 1024w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders-300x137.png 300w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders-768x352.png 768w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders-1536x704.png 1536w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reminders.png 1595w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>From now on, reminders will be send to your clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Configuration of the automatic reminders<\/h3>\n\n\n\n<p>Click on<em> Edit<\/em> and choose:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>When to remind about the class<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-list\"><li>The day before or on the day of class<\/li><li>What time<\/li><\/ul>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Title of e-mail<\/li><li>Select the content of the email using the codes below, which will substitute the appropriate value depending on the recipient (these codes do not work in the title):<\/li><\/ol>\n\n\n\n<ul class=\"wp-block-list\"><li>{{CLIENT}} &#8211; recipient&#8217;s name<\/li><li>{{PARTICIPANT}} &#8211; full name of the participant<\/li><li>{{CLASS}} &#8211; date and time of the class<\/li><li>{{VENUE}} &#8211; location<\/li><li>{{SCHOOL}} &#8211; your school&#8217;s name<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reclaimin2-1024x443.png\" alt=\"\" class=\"wp-image-2465\" srcset=\"https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reclaimin2-1024x443.png 1024w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reclaimin2-300x130.png 300w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reclaimin2-768x332.png 768w, https:\/\/help.activenow.io\/wp-content\/uploads\/2021\/05\/reclaimin2.png 1513w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s a common situation that a person who signed up for class reclaiming forgets about it. With ActiveNow you can send an automatic reminder. Turning on automatic reminders Go to Settings, Communication and move the slider next to Reminders about reclaiming. From now on, reminders will be send to your clients. Configuration of the automatic &#8230; <a title=\"Automatic reminders about reclaimed classes\" class=\"read-more\" href=\"https:\/\/help.activenow.io\/en\/knowledgebase\/automatic-reminders-about-reclaimed-classes\/\" aria-label=\"Read more about Automatic reminders about reclaimed classes\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","kbe_taxonomy":[29],"kbe_tags":[],"class_list":["post-563","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automatic reminders about reclaimed classes - FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.activenow.io\/knowledgebase\/automatyczne-przypomnienia-o-odrabianiu\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatic reminders about reclaimed classes - FAQ\" \/>\n<meta property=\"og:description\" content=\"It\u2019s a common situation that a person who signed up for class reclaiming forgets about it. 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