First steps in the system 9 Articles
Client's settlements 8 Articles
- How can I change the schedule of my clients’ fees?
- How to manually register payment?
- How to set an individual pricing for a customer?
- Adding billing to several people
- How to set your own payment schedule for the group?
- How to sum up clients’ payments?
- How do I set payment on a specific day?
- How to configure Stripe?
Website synchronization 3 Articles
Client's panel 8 Articles
- What functions are available in the Client Panel?
- How to sign up for class reclaiming as participant?
- How to register as a parent via ActiveNow?
- How to register as a participant/parent?
- How to sign up for classes via client’s panel?
- How to report absence as participant?
- Managing multiple children accounts from one parent panel
- How to sign up for camps via client’s panel?
Clients management 8 Articles
- How to invite clients to register in ActiveNow?
- How to change visible fields in the client’s profile?
- How do I find family members?
- Participant signed out from the class while it was still on. How to mark this?
- How to move a participant between groups?
- How can I add my own fields for every client (e.g. to mark they signed a contract)?
- How do I remove a participant from a group?
- How do I restore a deleted participant?
Calendar management 5 Articles
Instructor's panel 5 Articles
Automation 5 Articles
Camps 1 Article
Other 8 Articles
Sign ups 8 Articles
- Where is the participant after signing up via the form?
- Sign up form
- Sign-up form for individual classes
- Adding your own custom fields in the sign up forms
- How to require acceptance of Terms and Conditions?
- How to accept sign ups before the schedule is created?
- How to summarise the sign-ups?
- How to manage pending sign ups?
Absence reporting and reclaiming classes 7 Articles
- How to grant an additional impulse to reclaim absences?
- How to extend the impulse reclaim date?
- How do I change the reclaiming limit for a specific group?
- How to offer classes to reclaim?
- How do I mark a client’s reported absence?
- What are the available options for class reclaiming?
- Reporting and making up for absences